What to do if you forgot your password

Last Updated: June 23, 2025

Follow the steps below to reset your password and regain access to your account:

1. Go to the Login Page

Visit the site and click on “Log In” (usually found near the bottom of the Sign Up form).

2. Click “Forgot Password?”

On the login screen, click the “Forgot Password?” link.

3. Enter Your Email

Type in the email address associated with your account and submit the form.

4. Check Your Email

You’ll receive a password reset email. Open it and click the link inside.

🔎 Don’t see the email? Check your spam, junk, or promotions folder.

5. Create a New Password

Follow the link in the email to enter a new, secure password. Submit the form to complete the reset.

6. Log In with Your New Password

Return to the login page and log in with your email and new password.

⚠️ Important Note:
If you have not yet verified your account via email, the password reset will not work.
Please check your inbox for the account verification email sent after you first signed up and follow that link to activate your account.